Terms of Service

These terms of service (“Terms”) govern your use of Invito (invi.to), a private RSVP management platform. By creating an account or using the service, you agree to these Terms.

Operator details:
Legal name: Soft Ltd, trading as Invito.
Registered office: 89 C/D London Road, Morden, United Kingdom, SM4 5HP.
Contact email: contact@invi.to.

In these Terms, “Invito”, “we”, “us” and “our” mean Soft Ltd. “You” means the person or organisation using the service.

You must be legally capable of entering into a contract to use Invito. You are responsible for keeping your account credentials secure and for all activity under your account.

You agree to provide accurate information and to keep it up to date. We may suspend accounts that violate these Terms or that pose a security risk.

Invito lets hosts create events, upload guest lists, and collect RSVPs through private invite links.

• Only upload guest contact details you have permission to use.
• Do not send spam or misuse invite links.
• Do not attempt to access events or guest data that is not yours.
• Do not interfere with or disrupt the service (including abuse of rate limits).

Guests access RSVP pages and calendar feeds via private links. Anyone with a valid link may be able to view and respond on behalf of the guest associated with that link.

Hosts are responsible for distributing invite links to the intended recipients and keeping links confidential. If you believe a link has been shared improperly, you should remove or regenerate it where the product allows.

Our Privacy Policy explains how personal data is handled.

Hosts are typically responsible for guest list data as the data controller. You agree to comply with applicable data protection laws (including UK GDPR) when uploading and using guest contact details and RSVP responses.

Invito may offer paid upgrades (for example, higher event guest capacity). Prices and what you receive are shown at checkout.

Payments are processed by Stripe. By purchasing, you authorise us (and Stripe) to charge the applicable amount using your selected payment method.

Refunds. Paid upgrades unlock additional event capacity immediately after payment, so the digital service begins straight away. Where you are a consumer in the UK or EU and purchase a paid upgrade, you acknowledge that by completing checkout you ask us to start providing the upgrade immediately, and you agree that you lose your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (or equivalent local law) once the upgrade has been applied to your event. Except where required by law, fees are non-refundable once a purchase has been completed. If you believe you have been charged in error, contact contact@invi.to and we will investigate in good faith.

Taxes. Prices shown may exclude applicable taxes (such as VAT), which will be added where required by law.

If you are a consumer, nothing in these Terms affects your statutory rights.

Invito and its software, designs, and branding are owned by us or our licensors. You may not copy, modify, reverse engineer, or resell the service except as permitted by law.

You retain ownership of the content you provide (such as event details and guest data). You grant us a limited licence to host, process, and display that content only as needed to provide the service.

We aim to keep Invito available and secure, but we do not guarantee uninterrupted access. We may change, suspend, or discontinue parts of the service, and we may update these Terms.

You may stop using Invito at any time. We may suspend or terminate your access if you materially breach these Terms, misuse the service, or create security/legal risks.

Invito is provided on an “as is” basis to the extent permitted by law. We do not make guarantees that the service will meet all of your requirements or be error-free.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

Subject to the above, our liability is limited to the extent permitted by law and, where relevant, to the amount you paid to us for the service in the 12 months before the event giving rise to the claim.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, unless mandatory consumer law in your country provides otherwise.

You are responsible for the content you upload to Invito and for how you use invite links, including ensuring you have permission to contact the guests you add and that your event and communications comply with applicable laws.

To the extent permitted by law, you agree to indemnify and hold Invito harmless against third-party claims, losses, and reasonable costs arising from your breach of these Terms, your misuse of the service, or content you upload that infringes the rights of others or breaks the law.

We are not liable for any failure or delay in performing our obligations under these Terms caused by events outside our reasonable control, including network or hosting provider outages, cyber-attacks, government actions, or natural events. Where such an event occurs we will, where practicable, take reasonable steps to minimise its impact.

We may give you notices about the service or these Terms by email (to the address linked to your account) or by posting them on the service. Notices to us should be sent to contact@invi.to or to our registered office above.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations (for example, as part of a corporate reorganisation, merger, or sale of the business) provided your rights under these Terms are not materially reduced.

These Terms are between you and Soft Ltd. No other person has any rights to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999.

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision.

These Terms, together with our Privacy Policy and any pricing or product information presented at checkout, form the entire agreement between you and us regarding your use of Invito and supersede any prior agreements on the same subject.

Questions about these Terms can be sent to contact@invi.to or by post to Soft Ltd, 89 C/D London Road, Morden, United Kingdom, SM4 5HP.